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Canterbury WEA Terms and Conditions

Payment Terms

  • Your enrolment is only confirmed once payment has been received.
  • Register online and pay with credit card for immediate enrolment.
  • You can also use internet banking to pay online. Enrolment is confirmed once funds received. This can take up to 3 days.
  • We accept cash and EFTPOS at the office. Credit cards only accepted online.

Payment reference

  • Use your order number as payment reference. If you pay by internet banking PLEASE include your ORDER NUMBER (e.g., ORDCWEA ####) as your payment reference. We need this to locate your payment in our system.

Cancellation and Refund Policies

  • Cancellation. Courses may be cancelled if there are insufficient enrolments one week before a course is due to start, or because of other unavoidable causes.
  • Course changes: WEA reserves the right to alter any of the published arrangements either before or during a course.

Refunds

  • Refunds are only issued when we cancel a course. We regret that WEA cannot accept responsibility for changes in personal circumstances.
  • Full refunds will be made as soon as possible after course cancellation. Please be sure we have a daytime telephone number for you.

Member’s concession

  • Canterbury WEA members are entitled to a $2:00 discount off each course.
  • You will be asked for your membership number when you pay for your course.

Community Services Card and Kiwi Able Card Discounts

  • We offer 25% off all courses for Community Services and Kiwi Able card holders.
  • Please note our team need to see these cards, and for this reason we cannot offer this discount online.
  • Please visit the office or call us on 03 366 0285 to discuss.

Donations to WEA

  • Donations are Tax deductible. Canterbury WEA is a Registered Charity for donations and tax deductions.
  • Charity number. Our charity number is CC25083.

Privacy

Your privacy is important to us. Please read our privacy policy to find out more about how we collect and protect your data.

Complaints

If you have a complaint about our services, please email our programme coordinator Lottie Vinson.